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Notice At Collection

California residents: This notice explains the personal information we collect at or before the point of collection.

Categories of Personal Information Collected

When you visit our website, create an account, place an order, or interact with us, we collect the following categories of personal information:

Category Examples
Identifiers Name, email address, mailing address, phone number, account username
Customer Records Billing address, payment card information (processed via secure third-party), order history
Commercial Information Products purchased, shopping cart contents, wish list items
Internet Activity IP address, browser type, pages viewed, time spent on site, referring URL
Geolocation Data General location based on IP address (city/state level)
Inferences Preferences, skin concerns, product recommendations based on behavior

Business Purposes for Collection

We collect this information to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, and tracking
  • Improve our website, products, and services
  • Personalize your experience and show relevant content
  • Send marketing communications (with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations

Do We Sell or Share Your Information?

We do not "sell" your personal information for money. However, we may "share" certain data for cross-context behavioral advertising (e.g., showing you ads on other sites based on your activity here).

You can opt out of sharing at any time via Your Privacy Choices.

Your CCPA Rights

California residents have the right to:

  • Know what personal information we’ve collected about you
  • Request deletion of your personal information
  • Opt out of sale or sharing of personal information
  • Non-discrimination for exercising your rights

Submit a request at Privacy Requests or call 1-800-771-9499.

Retention Period

We retain your personal information only as long as necessary for the purposes described above or as required by law. For example:

  • Order data: 7 years (for tax and accounting)
  • Account data: Until you delete your account
  • Marketing preferences: Until you opt out

Contact Us

Email: privacy@skinceuticels.com
Phone: 1-800-771-9499
Mail: SkinCeuticels Privacy Office, 123 Beauty Blvd, New York, NY 10001

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