At SkinCeuticels Skincare, we are committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive online experience that meets or exceeds WCAG 2.1 Level AA standards.
SkinCeuticels Skincare is dedicated to making our website accessible to everyone. We believe that all individuals should have equal access to information, products, and services regardless of ability. We continuously work to improve the usability and accessibility of our digital properties in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.
Our accessibility efforts are guided by the following principles:
We regularly review and enhance our website to ensure compliance with accessibility best practices. Some of the measures we have implemented include:
All functionality is available via keyboard. Users can navigate through our site using Tab, Shift+Tab, arrow keys, and Enter without a mouse.
Our site is compatible with popular screen readers including NVDA, JAWS, VoiceOver, and TalkBack. Proper ARIA labels and landmarks are used throughout.
All meaningful images include descriptive alt text. Decorative images are properly marked to be ignored by screen readers.
Text meets minimum contrast ratios of 4.5:1 for normal text and 3:1 for large text. Font sizes are scalable up to 200% without loss of content or functionality.
Our website adapts seamlessly to different screen sizes and orientations, ensuring usability on mobile devices, tablets, and desktops.
Content is organized with proper heading hierarchy (H1-H6), descriptive link text, and clear, concise language suitable for all reading levels.
Some areas of our website may include third-party content or plugins (such as social media widgets, videos, or payment processors). While we strive to select accessible partners, we cannot guarantee the accessibility of all third-party content. We actively work with our vendors to improve accessibility where possible.
We test our website regularly with the following assistive technologies:
We welcome your feedback on the accessibility of SkinCeuticels Skincare. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
Email: accessibility@skinceuticels.com
Phone: 1-800-771-9499 (TTY: 711)
Mail: SkinCeuticels Skincare Accessibility Team
123 Beauty Lane, Suite 500
New York, NY 10001
We aim to respond to accessibility feedback within 5 business days and will work to resolve any reported issues promptly.
Our commitment to accessibility extends beyond digital properties. All SkinCeuticels flagship stores and partner clinics comply with the Americans with Disabilities Act (ADA) and provide:
Accessibility is an ongoing journey. We have established the following processes to maintain and improve accessibility:
This accessibility statement is in accordance with:
This Accessibility Statement was last updated on November 5, 2025. We review and update this statement annually or when significant changes are made to our website.
